Training in HR Management

Patricia writes and presents popular training workshops.  Topics include:

• Recruitment and Selection
• Managing Performance
• Performance Coaching
• Staff Appraisals
• Managing Sickness Absence
• Developing Facilitation Skills
• Time Management and Managing Stress
• Personal Development
• Personal Effectiveness
• Assertiveness Skills
• Running Effective Meetings
• Excellent Communications
• Handling Difficult People
• Partnership Team-Working
• Contract of Employment Master-Class
• Customer service skills

In-house training can also be provided for practice staff in any of the above topics, e.g.  a half-day workshop in excellent customer services and communications.

Patricia and FPM have produced several popular training DVDs available from www.firstpracticemanagement.co.uk. 

Feedback from training workshops:

“Excellent trainer.  Very well presented and clear content”.

“Very lively and informative – a very useful day.  I will take back lots of tips and ideas to the practice”.

“Patricia’s workshops are well-designed and extremely informative.  She uses lots of examples from her experience which puts everything into context.”

“The workshop was very interesting and helpful.  It was pitched at exactly the right level and we had plenty of opportunities to exchange information and experiences.”

Go to: Testimonials